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The Queens Hotel & Spa in Bournemouth has officially reopened following a major multi million pound refurbishment, unveiling a refreshed guest experience alongside the appointment of a new General Manager to lead the next chapter of the historic coastal property. Just five minutes from Bournemouth’s seafront, the hotel now welcomes guests with upgraded facilities, redesigned interiors, and an enhanced focus on premium hospitality.
To mark the relaunch, the hotel hosted an exciting three-night series of “Sip & Sea” events, welcoming more than 300 corporate, agency, influencer, and local community guests through its doors. The events showcased the extensive transformation and provided an exclusive first look at the refurbished property, with strong engagement from key stakeholders across the region.
Following the successful relaunch, industry veteran Louis Rigney has been appointed as General Manager, bringing more than 25 years of hospitality experience to oversee operations and guest services at the revitalised hotel. Rigney said:
“This is a pivotal time for Queens Hotel & Spa as we welcome guests back to the newly renovated hotel, reinforcing our commitment to delivering a gold-standard level of service. I have lived in Christchurch for 12 years and, together with my team, look forward to showcasing the best that Bournemouth has to offer.”
The refurbishment has transformed the property, which now features 109 bedrooms across six room types, alongside upgraded spa and wellness facilities, refurbished event spaces, and enhanced landscaped gardens.Key event space the Purbeck Suite—popular for conferences, weddings, and private dining—has been fully refurbished, while the leisure club has been upgraded with a modernised gym, improved changing facilities, and new treatment rooms designed to elevate the guest wellness experience.
Switch Hospitality Management, which operates the hotel, said the investment reflects its commitment to raising standards across its portfolio and delivering standout guest experiences. Managing Director John Angus said:
“We are proud to reveal the results of our extensive refurbishment programme, with Louis leading the team to deliver exceptional experiences for our guests.”
With its refreshed interiors, upgraded amenities, strengthened leadership team, and successful relaunch events, The Queens Hotel & Spa is positioning itself as one of Bournemouth’s leading destinations for both leisure and business stays.
